Do you believe in manifestation? (Mosquito in my Cloudberry Ikea Jam)

February 19, 2017 under Weird, What to Avoid

cloudberry jam in ikea with a mosquito in itDo you believe it that if you think of something negative happening to you, it will? I had a real manifestation experience in Ikea a few years ago when I went to buy a cloudberry jam.

In my life I got to see exactly one cloud berry, a single little berry in the middle of a northern forest. You can imagine, I was excited about the jam.

As I walked up to the cash register, I asked the lady there if this jam contains any mosquitoes. She looked at me as if I am out of my mind and told me that there are no mosquitoes.

Guess what, half way through the yummy jar, there it was – a big fat mosquito!

I took the jar back to Ikea and to the return area and told the lady that I specifically asked if there were mosquitoes and I’ve been told that there are none there.

To my surprise the customer service woman was completely not interested why there is a mosquito in the jar, but she was very much keep on how I knew in advance to ask about mosquitoes specifically.

Well, I got my $5 back. I don’t ask them about mosquitoes anymore and I continue buying that cloudberry jam, but so far they don’t have any unusual ingredients to them.

So my readers, please tell me, have I manifested a mosquito?

 

My Deja  Vu at Toronto Fogal Hosiery Boutique

August 28, 2014 under Fogal

my visit to Fogal hosiery boutique in Toronto - legwear - customer service review and purchasesFogal is one of my favourite brands for hosiery. They have an amazing reputation and quality. So far my customer service experiences varied, so I choose to only go to the location where I know it’s excellent – Toronto Fogal Boutique.

Last time I’ve been to the Fogal store was 2 years ago, so I was really looking forward to another visit. One of my fans, David from Toronto, who helped me get more Fogal pantyhose before, invited me to go shopping there.

As we approached the store, I was wondering if the same person, Melanie, who helped me last time was still there. To my delight, as I opened the door, there she was! Melanie even remembered that I was from Vancouver. Can you imagine that level of dedication to the clients?
Fogal boutique in Toronto - store front - hosiery shop on Bay Street, DowntownI told Melanie about my trip to Cuba and how I managed to wear Fogal Cuban heel pantyhose there. It was so much fun, I wanted to get something similar since Cuban heel is so rare to find these days.  She told me about a style of pantyhose that is similar to the stockings used for the Great Gatsby movie with a fancy design on the heel.

So I grabbed a few pairs, including an ultra sheer 6 den, and tried on the samples available in the store. Actually, I even had a look at the stay ups, but since fall is almost here, I decided to stick with pantyhose. Just for the record though, they are of very good quality.

Melanie, another female associate, and David gave their feedback as I was putting on all the samples in the change room. The 2nd associate there (sorry, didn’t get her name) even gave me some tips on how to put on the backseam to make it straight.

I would like to express my gratitude to David from Toronto for taking me out to the boutique and for buying these wonderful pantyhose for me. I ended up with new 3 pairs of Fogal (Brooke, Clelia, and 6 den) to take back to Vancouver and lots of good memories from the store.

My visit to Fogal pantyhose store in Toronto, Ontario, Canada

 

My visit to a Discounted Wolford Hosiery Outlet – California

August 3, 2014 under Wolford

wolford boutique outlet mall California As me and my guy were driving past an outlet mall, he asked me if I want to check it out. I kept on saying “No” until I saw that they have Wolford, so immediately it turned into a big YES! I never even thought that Wolford would have a store like that with deals.

This outlet store opened only in April, so it’s still so new and probably many people don’t know about it. It’s located in the Desert Hills Premium Outlets in the Palm Springs area, the city of Cabazon in South California. They offer discounts around 30% or so on items that are classified as “slightly imperfect B sortment”.

Coincidentally, that day I was wearing my Wolford top and my Wolford 5 den Aura tights. I walked to the store, wondering what the service will be like. If it’s an outlet store, will they still keep the same level of service?

Right away I was greeted by a sales person and as I continued digging through all the sale items staff continued to offer me to check for my size or to let me know that there are other colours available. If they wouldn’t let me know, I probably would never find out that Neon 40 comes in navy blue. Overwhelmed by excitement, I of course ended up getting a pair in that colour too.

Wolford boutique store front in California, Palm Springs Area - outlet mall - customer service reviewThroughout my visit staff were friendly and attentive, asked questions, and made sure that all other customers in the store were being served. All three women were dressed professionally and wore Wolford hosiery.

the store in general was well organized and items were easy to find. I spotted several styles that were actually already discontinued, so perhaps getting them in that outlet store would be the last chance to enjoy them. If I only would have unlimited budget, I bet I’d buy them too.

I picked out 4 pairs: Neon 40 in Gobi, Neon 40 in Admiral, Naked 8 in black, Fatal 15 in black. The store manager, Rebecca, was really nice and agreed to inspect those pairs for me to check that there are no runs in them since I wouldn’t be able to come back to exchange it. What they refer to as imperfections are actually very minor things that are not usually regarded as such by other brands.

Wolford boutique - leg display - hosiery - California Outlet Mall Rebecca also told me that when you buy 10 pairs of Wolford, your 11th pair is free. Their computer system keeps track of the purchases across all boutiques. She is actually the first person to inform me about that as nobody else told me about this rewards program throughout my numerous boutique visits across North America.

I greatly recommend to anybody in California to go for a nice drive and visit that Wolford store at the Desert Hills Premium outlets. Stock up on styles while you are there, you won’t regret it. There were many deductions to the prices, but there were no deductions to the service.

Wolford Outlet Cabazon, CA

Desert Hills Premium Outlets 48650 Seminole Drive, Space # 1140
92230 Cabazon, CA (USA)

Wolford boutique - leg display - hosiery - California Outlet Mall Wolford boutique - leg display - hosiery - California Outlet Mall Wolford boutique - leg display - hosiery - California Outlet Mall

Fantastic Visit to Wolford Boutique on Rodeo Drive, Los Angeles

May 24, 2014 under Wolford

Wolford store on Rodeo drive in Los Angeles On my trip to Los Angeles I really wanted to see that legendary Rodeo Drive. If there would be a Wolford boutique in that city, I was confident it would be there. I bet that this is where all the celebrities go to buy their hosiery.

I was really excited to go in for a visit. As I walked in, a really pleasant lady named Trystan greeted me and I asked her about the new styles for the summer. Right away I saw one that I liked, it was a pair of stay ups with a red welt. She told me more about that style, as if she had a telepathic sense of what I wanted to know about it.
The manager, Elizabeth, was also working that day. Both of them were dressed really nicely. I explained to them that I wanted to take a few pictures for my blog (please ask permission as there are some restrictions on photography there) and they even helped me to arrange the leg mannequins for a better angle.

In a small table there was a binder full of celebrity photos who enjoy Wolford. They even had some photographs there from Helmut Newton. Famous women like Rihanna, Kylie Minogue, and Katie Perry are known to wear Wolford for their performances.

If you are ever on Rodeo Drive, go ahead and visit Wolford. It’s a really nice atmosphere and friendly service despite posh neighbourhood. You’ll feel like a celebrity too!

Wolford store on Rodeo drive in Los Angeles  Wolford store on Rodeo drive in Los Angeles

 

Wolford Boutique in Honolulu, Hawaii

July 23, 2013 under Wolford

Hawaii - Ala Moana center, Wolford boutique store front As I was browsing some stores at the Ala Moana shopping centre in Honolulu, I couldn’t believe my eyes when I saw Wolford.  Is this my imagination playing a trick on me?  I was in disbelief to find it in a place where I thought hosiery was least popular. 

Just a few minutes before my discovery I was at the Neiman Marcus department store asking for Wolford hosiery.  The staff were very nice, but there was barely any hosiery there and no Wolford.  Perhaps they didn’t know, but I really can’t say why they didn’t tell me that there is a Wolford boutique in the mall.

So I was really surprised to stumble upon this Wolford boutique as I already was lead to believe that I would not find anything of that sort in that city.  Turns out that it’s mostly tourists who shop there, especially the Japanese.  They even have special signs for them saying that Japanese cards like Union Pay are accepted.

hosiery display at Wolford boutique in Honolulu Hawaii 2 hosiery display at Wolford boutique in Honolulu Hawaii 3


I walked in and was greeted in a friendly manner by Nancy.  She was very polite.  For a long time already I was hoping to find Aura 5 pantyhose to try, so I asked her and right away she knew what I was talking about and went to that drawer.  I had a look at the colours available and decided to go for the shade called “Honey” that was more like a light tan.

Nancy introduced me to the new accessory for this season – gloves.  Wolford apparently decided to introduce a collection of high quality gloves that I even got to try on.  I was surprised that they were completely seamless without any uncomfortable seams between the fingers.  That must have been one a real high end technology that made something like that!

gloves at Wolford boutique in Honolulu Hawaii 1 gloves at Wolford boutique in Honolulu Hawaii 2

It was a really pleasant experience.  For sure my visit to Wolford was one of my main highlights of the trip.  Those 5 den pantyhose will remind me of it as I wear it.

hosiery display at Wolford boutique in Honolulu Hawaii 5

hosiery display at Wolford boutique in Honolulu Hawaii 1hosiery display at Wolford boutique in Honolulu Hawaii 4

 

Indifferent service at San Francisco Wolford Boutique

September 7, 2012 under Wolford

Apathy – I feel that this is the best word to describe the attitudes of staff at Wolford in San Francisco.

I didn’t have much time in that city, but it was very important for me to see this Wolford boutique, partially because I am a blogger, but partially because this is my most exciting destination for shopping.

I walked in with my guy and at first I thought that they had another customer there already.  But when I saw that person moving mannequins, I realized that she is actually one of the staff.

Well, my confusion came from her outfit – she was wearing jeans and some kind of casual flat white shoes.  After she finished, she hopped behind the counter, thus hiding her bottom half and looking more like an employee.

The young lady who greeted me was wearing black textured fishnet pantyhose and a knee length skirt.  She was polite, but somehow I didn’t feel any enthusiasm.  Even though she answered my questions well, I could sense her lack of passion about the product.  The product knowledge was there, yet somehow this experience didn’t feel personal at all.  It felt as if this interaction was robotic and I couldn’t figure out how come it begun to bother me so much.

What could it be?  I didn’t know if my expectations are too high after being welcomed so nicely in their Toronto location by a manager who sincerely loved the product even before she got hired.  Could it be that these women are just there to work their shift, without actually having any interest in this kind of stuff outside of their work hours?

I don’t want to paint too bad of a picture here, the service wasn’t bad at all, just indifferent.  I dream about visiting all the Wolford boutiques around the world, but somehow I am not excited about returning to this one.

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My visit to Toronto Wolford Boutique

August 30, 2012 under Wolford

When I was inToronto, I went to see the local Wolford boutique at Yorkville.  They already had their fall collection out and I asked for permission to take some photos for my blog.

 

At some point later I had a pleasant discussion with the manager, Olga, and she told me that she loved Wolford even before she started to work for the brand.  It means a lot to me when people love what they sell even in their off time.

 

I showed Olga my blog and she saw that I had a section for boys.  I told her that some men tell me that they like to wear pantyhose, but they are afraid to actually show up to a store and buy it.  It turns out that they have a lot of men coming to buy pantyhose and Wolford staff have no problem with men who have such preferences.

However, another young staff wasn’t wearing pantyhose.  I kind of wondered why and the manager told me that this girl just got hired and doesn’t know yet what’s required for the job.  I’d add it into my work policy book!

It was a good experience to go there and see what they have.  Their boutique is much larger than in Vancouver.

My amazing visit to the Fogal store in Toronto

August 18, 2012 under News

On Wednesday I got a chance to visit Toronto Fogal store with my pantyhose friend, David from Toronto.  He is that Canadian gentleman who sent me some Wolford pantyhose to try out.  Up to this point we only exchanged messages online, so I it was the first time that we got to see each other in person.  Both of us were excited to meet and check out Fogal.

As we walked in, we were greeted by a young lady named Melanie who was wearing fun tiger-print pantyhose.  She asked what we were interested in and pointed out that some of the summer collection items were on sale.  With her help I picked out to try 2 pairs – seamless low rise UNA pantyhose and backseam pantyhose with a Cuban heel called Belle Epoque.  I also tried a shiny sheer pair, but it wasn’t quite enough shine for my concept of “shiny”.

In total I tried on 3 pairs and I got Melanie’s and David’s opinions on how it looks and on what colour is best.  I think that for probably half of my visit I was spinning in front of the mirror and checking out the perfect fit.

 

The service was great!  Melanie answered all my questions with enthusiasm.  I learned a lot about the brand and I was especially amazed to see that they still have one style there that is 100% nylon.  Turns out that some ladies wanted to have the same pantyhose that they bought decades ago and fell in love with.  Melanie also gave me their fall catalog and a booklet with some history of the brand.  Turns out they’ve been around for 90 years!
I must admit that the service at Toronto location was much better than in Vancouver.  Even though they had only one person working there, she handled everything very well.  Melanie told me that she has a lot of Fogal hosiery at home and she buys multiple pairs of her favorite limited edition designs.  To me it is important to see that staff are in love with the product themselves.

 

It was a very nice visit and I walked out of there thrilled!  It was very nice of David to get me the perfect “Welcome Back to Toronto” gift – 3 pairs of Fogal pantyhose.  (Maybe some of you know that I used to live in Toronto for many years before I moved to Vancouver.)  I now have 2 pairs of Una and one pair with the Cuban heel.  Since then my hands were all over the package, but I didn’t open it just yet because I want it to be special.

 

Wolford: can men work at the boutique?

June 21, 2012 under Boys, Wolford

Wolford Boutique in Soho

Recently there was a post on Hosiery Advocate’s blog about him feeling that Wolford doesn’t wish to hire male staff.  Eugene, the Hosiery Advocate, even went as far as writing them a letter.

I was in the area, so I walked in and asked about that.  The lady working there told me that they have no problem with hiring men.  However, she did mention that some female customers would rather have another female assist them with the change room.

It seems to me that Wolford may lose sales if their customers are not comfortable wtih the sales staff.  At least when I try something on I ask the sales girl to come over and look so I can be confident that this is the proper fit.   If it’s lingerie, for sure I’d prefer female staff to check the fit.

I used to know a guy in Toronto who brought in a line of Latvian lingerie.  He distributed it to stores, but he also had a retail location where I went with  my mom for shopping.  There was a change room, but he obviously didn’t offer “assistance” beyond the curtain.  I don’t know for what reason, but his business closed down eventually.

Have you ever seen men assisting women in lingerie stores with change rooms (ex. Victoria Secret, La Senza, and so on)?

What is your opinion on this?  Would it hurt Wolford’s sales if they would hire male staff to assist clients at the boutique?

I asked for some opinions and most people seemed to think along the same lines as Jenny from United States who agreed to share her response with us.

“I would definitely feel weird if a guy tried to help me make a purchase at a Wolford store or Victoria Secret. It would say to me that he has a fetish for hosiery or lingerie, and that’s not the kind of person I want standing a foot away from me while I pick out my undergarments. My guess is that most women would feel the same way, and there’s nothing wrong with that.”

On the pantyhose forum there were also mentions about the fact that men and women react differently in the same situation when it comes to a sales person of an opposite gender.  Another man stated that he saw gay men working at lingerie stores and women didn’t mind, they just perceived them as one of the girls.

I even consulted two women at work about this matter.  One lady said that for sure she would prefer female staff since they have the same anatomy, but she made an exception – drag queens are OK!  Another young woman said that she doesn’t mind men at all because even her gynecologist is male, she knows what she likes and all she doesn’t require any assistance or assurance in the changeroom.

Let’s say, so far from my little research most of the time both genders would say that lingerie stores should continue to hire only women.  Is this discrimination or not?  I remember that one time a professor told me that equality is a concept that generates a lot of confusion and is often misunderstood.  Perhaps Wolford is also having that dilemma.

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What is Customer Service Like at Fogal Hosiery in Vancouver?

May 8, 2012 under Fogal


Yesterday was a bit of a frustrating experience for me.  You see, I never actually owned a pair of Fogal hosiery.  I decided to send my guy to buy me some from the local Fogal boutique that recently opened in Vancouver.  He went there, but returned empty-handed.

What happened?

“I didn’t get any customer service”, he said.  Turned out that when he came to the store, there was only one person working (the manager) and she was talking to a female customer.  He picked out something that he liked from the sample display and asked the manager three times for that specific item in size Medium.  All that needed to be done was to run the purchase through the cash register, that’s it!  After being in that store for some time (15 minutes according to his estimation), he walked out.

I was surprised, last time I was there I got really good service.  So I picked up the phone and called up the boutique.  The explanation I got was that the staff is trained to stay with the customer that they started working with until the end.   She explained that the other customer seemed to be very needy and required assistance.  That’s why the manager could not interrupt her conversation with the other customer and go to the cash register to process a sale.  I agree to an extent here, but if you are the only staff in the store, sometimes you need to multi-task.  She was polite and of course she apoligized, but there was no offer extended to compensate for that unfortunate experience.

I wonder if his gender made any difference.  Could it be different if it would be a woman coming in to make a purchase?  I find that sometimes in high end stores staff only watch out for their “target market”.  They may not even greet a customer if for some reason they don’t think that this person is going to buy much because of their youth or simple clothing.  I really hope that’s not the case since my first experience with Fogal was quite positive.

I am sad that it didn’t work out.  Maybe some day I’ll order it online or buy it in Toronto’s store.  This time, instead of Fogal, I went to the Wolford boutique that is literally across the corner from them and purchased another pair of Neon 40 in Cosmetic shade (skin tone).  You see, my guy was too upset to go back to the Fogal store.

I am still open-minded about the Fogal brand and I judge people favourable.  At least for now I prefer to think that it was simply inexperience of the staff  person to multi-task while working alone with multiple clients.

Note Added Later: I heard from some of my fans that they went to Fogal and got good customer service.  So maybe it was just a day of bad luck.  I would also like to say that I had AMAZING customer service at Fogal in Toronto. What is customer service like at Fogal for you?  Would love to hear.

 

Fogal in Vancouver (I’ve been asked about the location – so far listed in Yellow pages only)

1012 Alberni Street

Vancouver, British Columbia

1 604 685 6722

(also goes under Fogal Legwear Canada Ltd)

 

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