Unexpected Problem on eBay

September 6, 2016 under News

I am still shaken up and confused. Today I got an e-mail from eBay telling me that my selling has been restricted due to trade mark violation. I am so shocked, everything I sell is real and legally obtained. I hold 100% positive feedback.

fantasy stockings on ebay banner 100 positive feedback

I called them and provided a whole bunch of financial documents to prove that I do in fact get this product from a reputable source. Custom clearance, paypal records, invoices, you name it, I have it.

Turns out that what got their attention are words in the titles such as “mock” and “Imitation”. I explained to the woman on the phone that these words refer to the pattern, like let’s say “mock stocking tights” or “hold up imitation” design. It has nothing to do with the authenticity of the brand.

Both parties agreed that I did nothing wrong and that it is simply a misunderstanding. However, they told me that this is an educational experience for me and I am still punished for a week. I’m kind of struggling to wrap my mind around it, as less sales for me means less money in eBay’s pocket too.

I guess I am going to spend a week “educating myself” as eBay put it, without being able to list any new items until Sept 13th.

In case you want to see my eBay, here it is. You can still buy stuff, it’s just that I can’t list anything new for a week, that’s all. http://www.ebay.ca/usr/fantasystockings