My Deja  Vu at Toronto Fogal Hosiery Boutique

my visit to Fogal hosiery boutique in Toronto - legwear - customer service review and purchasesFogal is one of my favourite brands for hosiery. They have an amazing reputation and quality. So far my customer service experiences varied, so I choose to only go to the location where I know it’s excellent – Toronto Fogal Boutique.

Last time I’ve been to the Fogal store was 2 years ago, so I was really looking forward to another visit. One of my fans, David from Toronto, who helped me get more Fogal pantyhose before, invited me to go shopping there.

As we approached the store, I was wondering if the same person, Melanie, who helped me last time was still there. To my delight, as I opened the door, there she was! Melanie even remembered that I was from Vancouver. Can you imagine that level of dedication to the clients?
Fogal boutique in Toronto - store front - hosiery shop on Bay Street, DowntownI told Melanie about my trip to Cuba and how I managed to wear Fogal Cuban heel pantyhose there. It was so much fun, I wanted to get something similar since Cuban heel is so rare to find these days.  She told me about a style of pantyhose that is similar to the stockings used for the Great Gatsby movie with a fancy design on the heel.

So I grabbed a few pairs, including an ultra sheer 6 den, and tried on the samples available in the store. Actually, I even had a look at the stay ups, but since fall is almost here, I decided to stick with pantyhose. Just for the record though, they are of very good quality.

Melanie, another female associate, and David gave their feedback as I was putting on all the samples in the change room. The 2nd associate there (sorry, didn’t get her name) even gave me some tips on how to put on the backseam to make it straight.

I would like to express my gratitude to David from Toronto for taking me out to the boutique and for buying these wonderful pantyhose for me. I ended up with new 3 pairs of Fogal (Brooke, Clelia, and 6 den) to take back to Vancouver and lots of good memories from the store.

My visit to Fogal pantyhose store in Toronto, Ontario, Canada

 

1 thought on “My Deja  Vu at Toronto Fogal Hosiery Boutique

  1. … such a nice story. David is surely a man of taste and class. And, the guest service perspective is always helpful. With internet shopping so convenient, retail outlets must be especially careful to be attractive to buyers… No high pressure sales pitch. Relaxed, easy, friendly. Or else the “customer” goes on line…

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